Terms of Service

Last updated: June 24, 2026

These Terms govern your use of services and the client portal ("Beacon Harbor") provided by Beacon Accreditation Consulting ("Beacon," "we," "us"). By engaging Beacon or using the portal, you ("Client," "you") agree to these Terms.

1. Scope of engagement

Beacon provides CARF accreditation-preparation services — advisory support, document review, standards mapping, coaching, and mock surveys. The specific work, deliverables, and timeline for your engagement are set out in a separate proposal or statement of work, which controls if it conflicts with these Terms. Beacon does not make accreditation decisions; CARF International does. See our Disclosures & No-Guarantee Notice.

2. Fees and payment

Fees, deposits, and the billing schedule are stated in your proposal. Card payments, where applicable, are handled by a secure third-party payment processor (such as Stripe); card details are handled by that processor and are not stored by us. Deposits may be required before work begins. Because accreditation outcomes are outside Beacon's control, fees are not refundable based on any accreditation decision or result. Other refund terms, if any, are governed by your proposal.

3. Client responsibilities

You agree to: provide accurate, complete, and timely information; designate responsible staff; implement (or decide against) our recommendations using your own judgment; meet agreed deadlines; and remain responsible for your own operations, compliance, and all submissions to CARF or regulators.

4. Acceptable use of the portal

You will use Beacon Harbor only for its intended purpose, keep your login credentials secure, and not enter any PHI or patient health information (see our Privacy Policy). You will not misuse, disrupt, or attempt to gain unauthorized access to the portal.

5. Intellectual property

Beacon's templates, frameworks, tools, and materials remain Beacon's property. Upon payment, you receive a non-exclusive, non-transferable license to use the deliverables we provide for your own internal accreditation purposes. Your own content remains yours.

6. Confidentiality

Each party will protect the other's confidential information and use it only to perform or benefit from the engagement, except as required by law.

7. Limitation of liability

To the fullest extent permitted by law, Beacon is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the fees you paid for the engagement giving rise to the claim. Services are provided on a professional-advisory basis without warranty of any particular result.

8. Termination

Either party may terminate as described in the proposal or on reasonable written notice. You remain responsible for fees earned through the termination date.

9. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law rules.

10. Changes

We may update these Terms; continued use after an update means you accept the revised Terms.

Contact

beaconaccreditation@gmail.com